Serving the Lot & Showroom Car Shopper
Why has our industry not developed more tools to change the “in store” and “on the lot” shopping experience? As an industry, we have spent two decades converting our advertising from print to digital. Now, we are well into spending another decade building digital retailing to assist those who want to completely manage their vehicle purchase process online. While I am an advocate of the focus on these industry wide initiatives, I just wonder if we are undervaluing the